Account Deletion Request

Last Updated: March 2024

Submit Request

Please provide the credentials used for your Sawatable mobile app account to initiate the removal process.

This action is irreversible. It will permanently erase your loyalty points, booking history, and preferences.

Verification Process

Once you submit this form, our security team follows a standard protocol to protect your data:

  • Manual verification of account ownership via provided credentials.
  • Anonymization of analytical data for system reporting.
  • Permanent removal of personal identifiers (PII) from our active databases.

Data Retention

As required by local accounting and tax regulations, certain transaction records may be kept for a period of up to 5 years. However, this data will be decoupled from your identity and stored in a secure, encrypted archive.

If you have questions about this document, please reach out to us at [email protected]